Automations that eat the busywork.
Bespoke workflows and internal tooling that swallow the spreadsheets, the nightly exports, and the manual rituals nobody should still be doing by hand.
Most operations run on a dozen spreadsheets and one heroic person who keeps them in sync. It works — until they take a holiday. We get the knowledge out of the spreadsheets and into a system, without freezing the business for a six-month rebuild.
We start by watching. The first thing we do is sit with the team and find the rituals — the recurring, rule-shaped work a human is doing only because no system exists to do it. Those are the things worth automating; everything else is noise.
Then we replace the rituals one at a time with durable workflows, and put a single dashboard on top so the team sees state instead of reconstructing it every morning. The boring work disappears; the signal surfaces.
What we hold to
- Watch first. Two weeks observing before a line of code, so we automate the real ritual, not the imagined one.
- Durable, not clever. Workflows that survive edge cases and surface exceptions as alerts, not as a 9am scavenger hunt.
- One pane of glass. A single dashboard for state, so nobody rebuilds the morning picture by hand.
We embedded with Lattice Labs, retired twelve spreadsheets and the nightly export, and handed thirty-eight hours a week back to people instead of process.
Read the Lattice OS caseQuestions we get
- What can actually be automated?
- Anything rule-shaped and recurring: syncs, reporting, data entry, reconciliation, exception handling. If a person does it the same way every week from a set of rules, it is a candidate — and usually a good one.
- Will it replace tools we already use?
- Usually it connects them rather than replacing them. We automate the seams between the tools you already pay for, and add a dashboard on top — the goal is fewer manual hops, not another platform to learn.
- Do we need to rebuild everything at once?
- No, and you should not. We replace rituals one at a time, shipping each as it lands, so the business keeps running and the value shows up early instead of after a six-month freeze.
- Who maintains it afterwards?
- Either you or us — your call. We document and hand over so your team can run it, and many clients keep us on a light retainer to extend the system as the operation grows.